Frequently Asked Questions

We’ve put together a collection of questions that most of our customers ask us. We hope that it answers any questions that you do have, however feel free to contact us for more details.

  • 1. Why choose wood flooring?

    Hardwood flooring has a natural beauty that can provide your home with a warm feeling. With minimal maintenance, hardwood floors can last as long as 100 years.

    Keeping them clean and new is a breeze, requiring minimal effort. And unlike carpet, hardwood floors do not stain when spills happen – even with coffee or wine!

    Additionally, hardwood floors do offer health benefits for some people with allergies. Dust mites thrive in carpeting flooring where dirt and pollen build up in the thick piles. Even with vacuuming and shampooing, these hazards can never been completely eliminated from carpet. With its smooth surface, dust and pollen are easily cleaned off wood flooring surfaces and cannot get trapped.

    Added to the fact that there are hundreds of styles and wood species to choose from, installing hardwood flooring will actually add resale value to your home.

  • 2. What type of wood floor is right for my home?

    Choosing the right type of wood floor depends on your physical space (house, condo, floor level, etc), as well as your budget and personal tastes.

    For a better understanding of the benefits of each type of wood floor, click here.

  • 3. What amount of wood floor boards do I need to purchase?

    Our wood flooring is sold by the square foot. This is the measurement of the area to be covered by the floor boards. A “waste factor” of 5% should be added to the amount of square footage of flooring needed to allow for cutting waste.

    For example, a 10′ x 10′ room = 100 sq. ft. 5% of 100 is 5 so you will have to purchase 105 sq. ft. in order to have enough flooring.

    The cutting waste also allows for some minor defects if any in the wood to be cut out.

  • 4. How do I install the flooring?

    The installation of wood flooring depends on the type of sub-floor you are using as well as the type of flooring that is being installed. For complete installation details, please click here.

  • 5. What do I need to do to maintain my wood flooring once installed?

    For spills and spots, it is best to use a damp cloth to blot them up and wipe them away. The quicker you can do this, the better, as the goal is to prevent moisture from seeping into the cracks between the boards.

    For general maintenance, we recommend that you vacuum or sweep your floor on a bi-weekly basis. If you are using a central vacuum, we suggest that you use a soft cover wrapped around the hose to minimize scratching your floor surface.

    On a monthly basis, we recommend cleaning your floor with our Premium Hardwood Cleaner. For more details on our cleaning product, click here.

  • 6. How can I minimize the expansion and contraction of my floor?

    To help your floor stay in place, it is essential that you regulate your home’s humidity to a level between 45% and 55%. This simple step will increase the longevity of your floor, and also make your home environment more comfortable.

  • 7. What can cause damage to my hardwood floors?

    The most common cause of damage to hardwood floors is due to liquid spills and water that are not cleaned up quickly. Leaving liquid spills on your hardwood floor, the moisture will eventually seep down into the floor between the boards. This will result in warping of the wood, which may lead to cracks or splinters.

    Shoes can be worn on hardwood floors, but they should be clean and free from sand or grit. High heels can be worn, but make sure they are in good condition. Any exposed metal on the heel will cause damage to the floor.

    Avoid using an oil-based cleaner, waxes, or polishes as these products can harm the surface of your floor. As well, ammonia-based cleaning products are too abrasive for hardwood floors. Using them can cause the finish to be dulled.

Helpful Resources

To learn more about hardwood flooring and its installation, we encourage you to read more at the following industry websites:

Barrie

6-131 Saunders Road
Barrie, ON

(705) 733-2745

St. Catharines

4-128 Grantham Ave Sth
St. Catharines, ON

(905) 641-4500

Pickering

6-1099 Kingston Road E
Pickering, ON

(905) 837-5700